Terms and Conditions
Last Updated: [Insert Date]
Welcome to BROOK Style Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our high-performance running gear. By accessing brookstyleshop.com and placing an order, you agree to these terms in full.
Our Commitment: At BROOK Style Shop, we’re dedicated to supporting runners at every level. These terms are designed to create a transparent, fair shopping experience that reflects our passion for running and customer satisfaction.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on brookstyleshop.com, including text, graphics, logos, product designs, and images, is the property of BROOK Style Shop or its licensors and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We take care to accurately describe our performance running gear, including:
- Running/Walking Shoes (road and trail)
- Technical Apparel for Men and Women
- Injury Prevention & Recovery products
- Nutrition & Hydration solutions
- Running accessories (socks, sports bras, sunglasses, etc.)
While we strive for accuracy, slight variations in color or design may occur due to monitor settings. Product images are for illustrative purposes only.
2.2 Product Availability
All orders are subject to availability. If an item becomes unavailable after you place your order, we’ll notify you promptly and offer alternatives or a full refund.
3. Ordering and Payment
3.1 Order Process
Placing an order involves these steps:
- Select your high-performance gear
- Proceed to checkout
- Enter shipping details (we ship worldwide except parts of Asia and remote areas)
- Choose payment method (Visa, MasterCard, JCB, or PayPal)
- Review and confirm your order
- Receive order confirmation via email
3.2 Pricing and Payment
All prices are in USD and include applicable taxes unless stated otherwise. We accept:
- Visa
- MasterCard
- JCB
- PayPal
Your payment will be processed when we ship your order. In case of payment issues, we reserve the right to cancel your order.
4. Shipping and Delivery
4.1 Processing Time
We process orders within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
Delivery times are estimates and may vary due to customs processing. We recommend ordering well before you need your gear.
4.3 International Orders
Customers outside the US are responsible for any customs duties or taxes. We recommend checking your country’s import regulations before ordering.
5. Returns and Refunds
5.1 Return Policy
We want you to be completely satisfied with your running gear. Our return policy includes:
- 15-day return window from delivery date
- Items must be unworn, unwashed, with original tags attached
- Original shipping fees are non-refundable
- Return shipping costs are the customer’s responsibility (unless due to our error)
5.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Socks (all types)
- Sports Bras
- Bottles & Hydration Packs
- Clearance or final sale items
5.3 Refund Process
Refunds are issued to the original payment method within 7-10 business days after we receive and inspect your return.
6. Customer Responsibilities
6.1 Accurate Information
You agree to provide current, complete, and accurate purchase and account information for all transactions.
6.2 Prohibited Conduct
When using our website, you agree not to:
- Use false or misleading information
- Interfere with site security or other users’ enjoyment
- Attempt to gain unauthorized access to our systems
- Use our products for any unlawful purpose
7. Limitation of Liability
BROOK Style Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Incorrect use of our products contrary to instructions
Our total liability for any claim related to our products or services shall not exceed the purchase price paid for the item in question.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
9. Changes to These Terms
We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance.
10. Contact Us
For questions about these Terms or your order:
- Email: [email protected]
- Phone: +1 (555) 123-4567
- Mail: BROOK Style Shop, 3421 Carson Street, San Diego, US 92103
Thank you for choosing BROOK Style Shop – where your running journey and satisfaction are equally important. We’re here to support your performance every step of the way.
